Privacy policy

This privacy policy explains how we collect and treat any information you give to us in keeping with the EU’s General Data Protection Regulations (GDPR).

How we store and secure your data

We’re committed to making sure any information you give us is secure. We’ve put in place suitable procedures to safeguard and secure the information we collect from you.

Data we collect from this website

Communications between this website and your browser are encrypted and delivered over HTTPS.

We use the contact form on our website to collect your name, email address and information about your enquiry. This personal data is used solely for providing you with information on our services.

During the course of a business relationship and for the purposes of invoicing we will also collect extra information including your postal address and phone number.

The information you provide through the contact form on our website is stored in our website‘s database for a period of one month before being deleted. The information is also emailed securely to us through our UK based hosting provider, Hi Hosting.

It’s our policy never to pass your personal data to any third parties without first obtaining your consent unless we’re asked to do so by law.

The website uses Fathom Analytics to measure how the website performs. Fathom Analytics is GDPR compliant, does not collect any personal data and does not use cookies.

Links to other websites

Our website may contain links to other websites of interest. We cannot be held responsible for the protection and privacy of any information which you provide whilst visiting other websites and those websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement on the websites in question.


If you have any questions about this privacy policy or concerns about the way we handle your personal data, feel free to email us at

Last updated: 19th October 2020

Myself and my husband were very satisfied with the level of service provided by yourself, you were extremely prompt with your correspondence and very helpful. The report was returned back swiftly, which was what we needed. I certainly would recommend to friends and family. Service: Home Buyer Survey